Customer Satisfaction Survey

Hello Authorized Distributors and OEM Customers, In the hopes of serving you and your company more efficiently and to highest quality we would greatly appreciate if you took the time to fill out the survey below. Thank you in advance for taking the time to give us your timely insight!
Customer Name
Email
Responder Name
Performance Evaluated Period
Please indicate your level of satisfaction with Products and Services.
A. Product Quality
- 1 Commendable
- 2 Very Acceptable
- 3 Acceptable
- 4 Less than Acceptable
- 5 Unacceptable
- Does Not Apply
Compare operational performance with that of other suppliers. Please check one
- Above
- Same
- Below
B. On-Time Delivery
- Commendable
- Very Acceptable
- Acceptable
- Less than Acceptable
- Unacceptable
- Does Not Apply
Compare operational performance with that of other suppliers. Please check one
- Above
- Same
- Below
C. Ease of Placing Orders
- Commendable
- Very Acceptable
- Acceptable
- Less than Acceptable
- Unacceptable
- Does Not Apply
Compare operational performance with that of other suppliers. Please check one
- Above
- Same
- Below
D. Professional and Positive Attutude
- Commendable
- Very Acceptable
- Acceptable
- Less than Acceptable
- Unacceptable
- Does Not Apply
Compare operational performance with that of other suppliers. Please check one
- Above
- Same
- Below
E. Effectiveness of Day-to-Day Communications
- Commendable
- Very Acceptable
- Acceptable
- Less than Acceptable
- Unacceptable
- Does Not Apply
F. Ability to Solve Problems
- Commendable
- Very Acceptable
- Acceptable
- Less than Acceptable
- Unacceptable
- Does Not Apply
Compare operational performance with that of other suppliers. Please check one
- Above
- Same
- Below
G. Overall Satisfaction with Customer Service
- Commendable
- Very Acceptable
- Acceptable
- Less than Acceptable
- Unacceptable
- Does Not Apply
Compare operational performance with that of other suppliers. Please check one
- Above
- Same
- Below
Please provide any additional comments and/or suggestions for improvement. Please include those product and service features you feel should ‘key on’ in determining the quality of our operational performance.

US/Canada/Mexico Distributors

Choose a distributor below:

Ed’s Product Notes

Proportional Solenoid Operated, 3-Way Flow Control Cartridges
2.6 Proportional Throttle Valve, Drop-in Cartridge Style. 42 GPM Flow Rate
Accumulator or High Flow Pump Unloading Valve, with Dual Unloading/Reloading Pressure Adjustments
Mini Proportional Pressure Reducing-Relieving Valve Cartridge
Proportional Solenoid Pilot Operated NG25 (DO8) size Directional Control Valve.

ISO 9001 Certification

Call us at 847-566-5700

Customer Satisfaction Survey

Please indicate your level of satisfaction with Products and Services.

US/Canada/Mexico Distributors

Ed’s Product Notes

ISO 9001 Certification